> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trackplay.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Digistore24

> Connect your Digistore24 vendor account to TrackPlay for automatic conversion tracking and link rewriting.

Connect your Digistore24 account to TrackPlay to automatically track conversions from your video content.

## Overview

The Digistore24 integration allows TrackPlay to:

* Automatically inject session IDs into Digistore24 purchase links on your page
* Capture conversion data via IPN (Instant Payment Notification) webhook
* Attribute sales back to the specific video session that drove the conversion

## Setup Instructions

### Step 1: Activate the Integration

1. Go to **Integrations** in your TrackPlay dashboard
2. Find **Digistore24** and click **Connect**
3. You will be taken to the Digistore24 settings page

### Step 2: Configure Tracking Parameters

Choose which parameter TrackPlay should use to inject your session ID:

**Available Parameters:**

* `cpersist` - Digistore24 custom persistence parameter (recommended)
* `aff_sub` - Affiliate sub-parameter
* `sub1`, `sub2`, `sub3` - Generic sub-parameters

1. Select your preferred tracking parameter from the dropdown
2. Click **Save & Verify**

### Step 3: Configure Digistore24 IPN URL and Verify

After saving, a **Postback Setup** modal will open automatically.

1. Copy the **IPN Webhook URL** from the modal
2. Log into your Digistore24 vendor account
3. Go to **Vendor → Edit Product → Integration tab**
4. Paste the URL into the **IPN URL** field
5. Save the product
6. Trigger a test IPN from Digistore24
7. TrackPlay detects the test and marks the integration **Active**

<Info>
  The integration stays in **Not configured** state until a test IPN is received. This ensures the webhook is correctly wired before real conversions are processed.
</Info>

## How It Works

1. **Visitor watches your video.** TrackPlay opens a session for them.
2. **Links are tagged automatically.** Every `digistore24.com` link on the page carries the session in your chosen parameter.
3. **They buy.** The parameter carries the session into the checkout.
4. **Digistore24 posts back.** It sends an IPN notification to your TrackPlay URL.
5. **The sale is credited** to the video that made it.

## Troubleshooting

### Integration stuck on "Not configured"

* Ensure you have clicked **Save & Verify** with a parameter selected
* Make sure the IPN URL is correctly saved in Digistore24
* Trigger a test IPN. The integration goes Active by itself once it arrives.

### Links not being modified

* Confirm your Digistore24 links contain `digistore24.com` in the URL
* Check that the TrackPlay video player has fully loaded before the user sees the links
* Verify the integration shows **Active** status

### No conversions showing

* Verify the IPN URL is set for both sales and refunds in Digistore24
* Cross-reference with your Digistore24 transaction history
* Check that the tracking parameter matches what you configured in TrackPlay