Two presence states
TrackPlay does not report one flat “live” number. A viewer is in exactly one of two states, and the difference matters: one means the video is actively playing in front of someone right now, the other means someone is still there but paused or stalled.
The player reports a watch tick roughly every 10 seconds, so 25 seconds tolerates one
missed tick plus normal write lag before TrackPlay decides the viewer stopped ticking.
Past 120 seconds of no activity, the session drops off the live list entirely and moves
to Recently Active instead.
Refresh
The tab polls the server every 10 seconds. There is no backend cache on this endpoint: every poll runs a live query, so what you see is never more than 10 seconds old.The five trend cards
Each card pairs a live number with a 30-point sparkline, one point per minute, covering the last 30 minutes.Watching now and On the video share one sparkline: it is a count of distinct sessions
per minute, not a split between the two states over time.
The Avg Position and Furthest card numbers describe sessions live at this instant.
Their sparklines describe every session that was active in each historical minute,
whether or not it is still live now. Read the sparkline as “how far did viewers get
during that minute,” not as a history of the current live group.
Recently active
Below the live list, a second section lists sessions that watched in the last 30 minutes but are no longer present. Each row shows country, position reached, and how long ago the session was last seen. There is no per-event timeline on this list, unlike the live rows below.Live session rows
Each row in the live list shows:- The viewer’s identity if known (name or email from a matched contact), or the session code if not
- A presence pill: Watching or On the video
- An “added to cart” badge, when the session has one
- Country
- Traffic source
- Current position in the video, with a progress bar
- Any custom data parameters captured on the session, as chips
- Up to 6 recent events with type, description, and time, expandable for more
When nobody is watching
With no live sessions and nothing in the last 30 minutes, the tab reads “No one is watching right now.” A play in progress removes that state the moment its first watch tick lands, without a page reload.Live Stats carries no plan restriction and no minimum sample size. A single viewer is
enough to populate every card.