Plain mode

Your sales video wants attention: sound, a prompt to listen, a CTA at the pitch. A 30-second clip showing a feature on your pricing page wants the opposite. It should look like a moving screenshot. Plain mode is that.

What the viewer gets

It plays muted, on its own, and loops from the start.
Nothing sits on top of it. No “click to listen” overlay, no unmute prompt, no resume prompt, no paused or end screen, no CTA cards, lead form or exit intent, no big play button, no control bar, no loading spinner.
Sound never switches on. Not after a scroll, not after a click anywhere on the page, not after a click on the video.
Nothing loads until it is near the screen. The poster (the clip’s first frame) holds its place until the clip is within 200px of the viewport. Then it starts. Scroll it out of view and it pauses; scroll back and it carries on.
It plays inline on phones, never jumping to fullscreen.

There is no TrackPlay badge in the player on any plan, so there is no branding to remove.

A click on a plain clip does one thing: start it, if the browser refused to autoplay it. iPhones in Low Power Mode block even muted autoplay, so there the clip starts on the first tap anywhere on the page, still muted.

Turn it on

Plain mode can be set on the video, or on a single embed. Both end up in the same place.

On the embed
On the video (API)

Add data-trackplay-mode="plain" to the embed’s container. The same video stays a normal player everywhere else, so one clip can be plain on your features page and a full player on a sales page.The API hands you a ready-made plain snippet: embed.plain_html from GET /v1/videos/{video}/status, or GET /v1/videos/{video}/embed?mode=plain. It is the one to use, because it also swaps the poster for the clip’s clean first frame and loads the player script only when the clip nears the screen:

<div class="video" id="VIDEO_CODE" data-trackplay-mode="plain"
     style="position:relative;width:100%;aspect-ratio: 1920 / 1080;margin:0 auto;">
    <picture style="position:absolute;top:0;left:0;width:100%;height:100%;">
        <img src="https://scripts.trackplay.io/VIDEO_CODE/landscape_cover.jpg" alt="" loading="lazy"
             style="position:absolute;top:0;left:0;width:100%;height:100%;object-fit:cover;display:block;">
    </picture>
</div>
<script type="text/javascript">
(function () {
    window.trackplay_config = window.trackplay_config || {};
    window.trackplay_config.embed_app_base = "https://app.trackplay.io";
    var box = document.getElementById('VIDEO_CODE');
    function load() {
        var s = document.createElement('script');
        s.src = "https://scripts.trackplay.io/WORKSPACE_CODE/VIDEO_CODE.js";
        s.async = true;
        document.head.appendChild(s);
    }
    if (!box || typeof IntersectionObserver === 'undefined') { load(); return; }
    var io = new IntersectionObserver(function (entries) {
        if (entries.some(function (e) { return e.isIntersecting; })) { io.disconnect(); load(); }
    }, { rootMargin: '200px 0px' });
    io.observe(box);
})();
</script>

Adding the attribute to a snippet you copied from the Embed tab works too. You keep that snippet’s poster, which for most videos is a still with the “Your video is playing” prompt drawn on it, until the clip starts.

Set it when you create the video:

curl

curl -X POST https://app.trackplay.io/api/v1/videos \
  -H "Authorization: Bearer tplt_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{ "title": "Feature tour: split tests", "plain_mode": true }'

Or switch it on or off later:

curl

curl -X PATCH https://app.trackplay.io/api/v1/videos/1187/settings \
  -H "Authorization: Bearer tplt_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{ "plain_mode": true }'

200 OK

{ "video": { "id": 1187, "status": "ready", "plain_mode": true, "...": "..." }, "republished": true }

republished: true means the video had finished encoding and its player was rebuilt with the change, so every existing embed of it becomes plain within about a minute. On a video still processing it is false and the setting is picked up when the video publishes. Needs a token with videos:write.

Plain mode switches off everything that converts a viewer: sound, CTAs, lead capture, exit intent, resume. Do not use it on a sales video.

What it leaves alone

Views of a plain clip show up in your analytics like any other video’s. Your pixels and your domain allowlist work exactly as on any other video. The player’s JavaScript API still works, so your own page code can still control the clip; plain mode only stops the player from turning sound on or putting anything on screen by itself.

There is no dashboard switch yet

Plain mode is set through the API or the embed attribute. The Customize screen does not show it yet, and saving other settings there keeps it as it is.

Get Started

Viewer identity

The Player

Embedding

Analytics

Audience

Split Testing

Integrations

Events Reference

Account

What the viewer gets

Turn it on

What it leaves alone

There is no dashboard switch yet

​What the viewer gets

​Turn it on

​What it leaves alone

​There is no dashboard switch yet

What the viewer gets

Turn it on

What it leaves alone

There is no dashboard switch yet