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One video, watched in the viewer’s own language. TrackPlay generates a dubbed audio track and translated, word-timed captions for each language you pick, and the player serves the right one automatically.
This is a different feature from AI Voice Segments, which plays short personalized text-to-speech lines during a video using your own ElevenLabs key. Dubbing replaces the whole audio track in another language and runs on TrackPlay’s ElevenLabs key. See how they differ below.
Dubbing is billed separately from your plan. Every language you dub is a one-off charge, raised as its own invoice when you start the run, on top of whatever plan you are on. It is never deducted from your plan’s play allowance.

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Pricing

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$0.60 per minute of source video, per target language, rounded up to the nearest whole minute with a 1-minute floor. Config: DUBBING_PRICE_PER_MIN_CENTS (cents, default 60).
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$0.02 per minute, for word-timed captions in the video’s own original language, with no dub. Config: DUBBING_SCRIBE_PRICE_PER_MIN_CENTS (cents, default 2).
Original-language captions ride free with any paid dub on the same video. Dub the video into one language and the original-language captions are included at no extra charge; request original-language captions alone, with no dub, and the standalone price applies. Config: DUBBING_BUNDLE_ORIGINAL_FREE (default true). A ten-minute video dubbed into three languages costs 3 × 10 × 0.60=∗∗0.60 = **18.00**, plus the original-language captions for free because a paid dub is already on the video.

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Dub a video

1

Open the video's Customize tab

Go to the video, then Customize → Dubbing.
2

Pick your target languages

TrackPlay shows the price and a time estimate for each language before you commit to anything.
3

Choose how it goes live

Go live automatically publishes each dub the moment it finishes. Wait for my review holds it at Waiting for your review until you approve or discard it.
4

Pay and start

The workspace owner pays inline and the run starts once the charge succeeds. A teammate who is not the owner sees Waiting for to approve instead: the owner gets an emailed link to review the price and pay.
The owner’s approval link expires after 7 days. Once the owner has started paying, the link is exempt from that expiry but the whole request is still capped at 30 days from when it was made, so nothing can linger open indefinitely.
A dub needs the video’s transcript first. If none exists yet, TrackPlay extracts one automatically the first time you open the Dubbing tab or turn on captions; the tab shows a brief reading your video state while that happens, and no target-language dub can start until it finishes.

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Preflight

Before you can pay, TrackPlay checks two things: that its own ElevenLabs key is healthy, and that the workspace owner has a usable payment method on file. Either failing blocks the run before any money moves:
TrackPlay’s platform ElevenLabs key failed a health check, or is on a plan tier that cannot run automatic dubbing. This is checked against TrackPlay’s own account, never yours: you do not need your own ElevenLabs subscription for dubbing. Try again in a few minutes.
The workspace has no usable card on file. Add one in workspace billing, then start the dub again.

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Review mode

Pick Wait for my review on a video where you want to sign off on the translation before a viewer ever hears it. A dub that finishes generation lands at Waiting for your review instead of going live:
  • Approve publishes it. The player recompiles and the language becomes selectable for viewers.
  • Discard rejects it. The row stays for your records, marked failed, and the credits already spent on that run are not refunded.

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If a run fails

A dub that fails outright is refunded automatically: TrackPlay reverses the Stripe charge for that language’s share of the invoice and emails the owner. When you dubbed several languages on the same invoice and only one fails, only that language’s share is refunded; the languages that succeeded are not touched.

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The brand dictionary

Product names, brand terms and anything else worth getting right in every language live in a workspace-level brand dictionary, shared by every video and every dub.
  • Corrections: a wrong transcription and the right spelling, e.g. Herpafen corrected to Herpafend. Adding or editing one runs the fix across every existing dub already using the wrong spelling, not only future ones.
  • Protected terms: a term to keep exactly as written, biased into TrackPlay’s speech recognition so it stops drifting into a near-miss.
TrackPlay auto-seeds hints from your workspace name and video titles the first time the dictionary loads, so a new workspace is not starting from nothing. These hints stay invisible: they bias transcription quietly, and you manage the dictionary through explicit corrections and protected terms, not by triaging every guess.
The dictionary is capped at 100 terms fed into speech recognition per run: your corrections and protected terms take priority, and auto-seeded hints fill whatever room is left.

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How the player picks a language

Set the matching rule on the Dubbing tab: Device language, Country, Device and country agree, Device first, then country, or Off. A viewer who manually switches languages has that choice remembered for the rest of their session; it overrides the automatic match on every later visit within the session, even if you change the matching rule afterward. Viewers switch languages from a language button in the player controls, or from the Language row in the settings menu, both listing every finished, published dub by its native name (Español, not Spanish). A dub still generating, or held in Wait for my review, is invisible here: only a published dub appears as an option to viewers. If a viewer’s matched dub is not on the video, they see the original. If a matched dub’s audio fails to load mid-playback, the player retries twice, then falls back to the original audio and original captions for the rest of that session rather than leaving the viewer stuck.

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Word-timed captions

Every dub carries captions timed to the individual word, not only the line. Whichever word is being spoken is highlighted as it is spoken, matching the karaoke-style caption look your viewers already expect from short-form video.

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A video does not need a dub to get these captions

Turn on captions for a video’s original language and TrackPlay runs the same word-timed transcription with no translation and no new audio: the original audio plays untouched, with karaoke captions over it. Because there is no second language, the player shows no language switcher for it; a viewer sees accurate, word-timed captions on the video they were already going to watch.

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Dubbing vs. AI Voice Segments

See ElevenLabs & AI Segments for the personalized voice-overlay feature.

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When it does not work

The video has no transcript yet for a target-language dub to translate from. Open the Dubbing or Captions tab to kick off extraction, then try again once it reports ready. The original-language run is exempt from this: it is what produces the transcript.
Check its status. Waiting for your review means you chose Wait for my review and it needs an explicit Approve before it goes live and the player recompiles to include it.
Only the workspace owner pays directly. Anyone else’s request goes to Waiting for to approve and emails the owner a link. If that link is more than 7 days old and the owner never opened it, ask them to start the dub from the Dubbing tab instead.
Confirm the matching rule is not Off, and that the dub for their language is published (not still generating or waiting on review). Also check whether that viewer switched languages manually earlier in the session: a manual choice overrides the automatic match for the rest of that session.